Frequently Asked Questions
Answers about digital delivery, refunds, and compatibility.
Is this a digital product or a physical book?
The Paper Trader’s Playbook is a digital eBook (PDF). You can read it on phone, tablet, or computer.
Will I get the file instantly?
Yes. Download is available immediately after checkout, and a backup link is emailed to you.
Can I read it on my iPhone/iPad/Kindle?
Yes. iPhone/iPad: open the PDF in Books. Kindle: email the PDF to your Kindle address or use Send to Kindle. Desktop: any PDF reader works.
What if I do not receive the email?
Please check spam and promotions. Still stuck? Email support@lupeandco.com and we will resend your link.
Do you offer refunds?
Due to the nature of digital products, all sales are final. If you have any trouble with your file, contact us and we will make it right.
Can I print the eBook?
Yes, for personal use. Redistribution or resale is not permitted.
Will I receive updates if the book changes?
Yes, we occasionally ship updates. We will email you if a new version is available.
What payment methods are accepted?
All major cards, Shop Pay, and Apple Pay/Google Pay where available.